Returns, Replacements & Refunds Policy
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Returns, Replacements & Refunds Policy
- Damaged or Wrong Item Received?
- Unboxing Video Mandatory: To claim a return or replacement for a damaged, broken, or wrong product, a clear, uncut unboxing video (from start to finish) is required.
- Report within 48 Hours: You must notify us via Email/WhatsApp within 48 hours of delivery.
- Action: We will happily provide a Free Replacement for verified damaged or wrong items. (No refunds for damages, only replacements)
- General Return & Exchange
- 7-Day Window: You can request a return or size exchange within 7 days of delivery.
- Product Condition: The item must be unused, unwashed, and in its original packaging with all tags intact.
- Shipping Charges: If you want to return a product simply because you changed your mind, a nominal return shipping fee will be deducted from your refund.
- Refunds
- Store Credit (Recommended): Get your refund instantly as a Store Coupon/Wallet Credit to use for your next purchase.
- Bank Refund: Alternatively, refunds can be processed back to your original payment method (Bank/Card/UPI) within 5-7 working days after we receive and quality-check the returned product.